A leading provider of premium customer rewards program found themselves burdened by internal IT tasks, diverting valuable time and focus away from client-facing activities. Their legacy systems required frequent maintenance and support, impacting productivity. To address this challenge, they had devised a corporate strategy to migrate from Azure to Amazon Web Services (AWS) to minimize maintenance need. They had decided to modernize their IT infrastructure and partnered with RalanTech Consulting for ongoing support.
To minimize maintenance needs, the company devised a corporate strategy to migrate from Azure to Amazon Web Services (AWS). RalanTech successfully managed the database migration and provided valuable support throughout the process. Recognizing the need for improved database support, RalanTech designed a managed services solution to stabilize their support requirements. Now, RalanTech continues to handle ongoing maintenance and database support, allowing the client’s team to focus on their projects.
Since implementing the managed services contract, the client’s team has been able to focus more effectively on their client needs. By freeing up their time from internal IT tasks, they have improved efficiency and productivity, leading to increased profits. The company is now better positioned to deliver exceptional customer experiences and drive business growth.
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